Community and Support
Getting in touch with Nico
How do I contact the Nico support team and what is the scope of Nico technical/customer support?You can get in touch with the support team via email, and WhatsApp
How does coaching work?Nico knows your biology, and learns your reality. You're not just tracking with Nico, you're training your AI coach to understand your unique body.
How do I join live sessions?You can join the live sessions and groups in our online community - The Metabolic Movement
How do I give feedback to Nico?We love hearing from our members. Your feedback helps us make Nico better for everyone! Whether you have a suggestion, question, or idea, we want to know what you think.
How do I share my progress with the community?At Nico, we believe that progress is more powerful when shared. That’s why we created The Metabolic Movement, which is our online community where members can connect, exchange experiences, and…
How do I report a bug or an issue?If you notice something not working as expected in the Nico app or with your device, we’d love to hear about it so we can fix it as quickly as…