Membership and Logistics
Payments, memberships, and shipping
How long does my membership last?Your Nico membership begins when your sensors arrive and you activate your first one in the app - not on the day you place your order.
How can I manage my membership?You can cancel, pause, and upgrade your membership via our website
How do I update my payment method or shipping address?You can update your payment details or shipping address at any time from your Nico account. Here’s how it works.
When do I receive my next sensor package?Your Nico sensor deliveries depend on the type of subscription you’ve chosen. We make sure you always have new sensors ready before your current ones run out.